Legal

Privacy Policy

Effective July 07, 2026

Your privacy matters to us. This policy explains how Lumora Estates collects, uses, and protects your personal information.

At Lumora Estates, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, submit a lead form, or interact with our advertisements on platforms including Google, Meta (Facebook & Instagram), LinkedIn, and other digital marketing channels.

Information We Collect

When you fill out a contact form, enquiry form, or lead generation form, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Company Name (if applicable)
  • Job Title (if applicable)
  • City/Location
  • Budget Preference
  • Buying Purpose
  • Property Preferences
  • Any additional information voluntarily provided by you

We may also collect technical information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Website Activity
  • Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

  • Respond to your property enquiries.
  • Share project details, brochures, floor plans, pricing and payment plans.
  • Schedule site visits.
  • Provide updates regarding new launches and special offers.
  • Contact you through phone calls, SMS, WhatsApp, email or other communication channels.
  • Improve our website, marketing campaigns and customer experience.
  • Measure advertising performance and optimize our campaigns.

Advertising & Marketing

We may use advertising technologies such as:

  • Google Ads
  • Google Analytics
  • Meta Pixel
  • LinkedIn Insight Tag
  • Conversion Tracking Tools

These technologies help us understand user behaviour and improve our advertising performance.

Information Sharing

We do not sell, rent or trade your personal information.

Your information may only be shared with:

  • Authorized sales representatives
  • Business partners associated with the project
  • Technology and marketing service providers
  • Government authorities when legally required

All third parties are required to maintain confidentiality of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission is completely secure.

Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Deliver relevant advertisements

You may disable cookies through your browser settings at any time.

Your Consent

By submitting your information through our website, landing pages, or advertisements, you expressly consent to:

  • Collection of your personal information.
  • Contact via Phone Call.
  • SMS.
  • WhatsApp.
  • Email.
  • Marketing Communications related to our real estate projects and services.

You may opt out of marketing communications at any time by contacting us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page along with the updated effective date.

Consent Statement (For Lead Forms)

By clicking "Submit", you agree that Lumora Estates may collect and process your personal information in accordance with this Privacy Policy. You also consent to receive calls, SMS, WhatsApp messages, and emails regarding property information, offers, project updates, and related services.

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